Support

Get help from the Aivah team when you need it

Support Options

Need assistance with billing, integrations, or agent behavior? The Support page provides the direct channels to reach our team.

Email Support

• Contact us at [e-mail] for help with technical issues, account questions, or feedback.
• Include relevant context (workspace name, agent URL, screenshots) so we can respond faster.

Recommended Information to Share

• Subject: Brief summary of the issue (e.g., “Credits balance not updating”).
• Description: What you expected vs. what happened, plus recent changes you made.
• Attachments: Screenshots, error logs, or invoices if the question relates to billing.
• Priority: Let us know if this is blocking production use so we can triage accordingly.

Self-Service Resources

• Review the Documentation tour for guided onboarding.
• Explore the Insights module to diagnose usage, leads, and call activity.

We’re here to help—drop us a note at [e-mail] and the team will follow up promptly.