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Documentation Index

Fetch the complete documentation index at: https://opinionai.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

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Voices

The Voices page (Side nav → Customization → Voices, or /avatars/voices) lists every voice your account can use – both Aivah’s built-in library and the private voice clones you upload. Voices are the speech engine for:

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What you see

  • A grid of voice cards. Each card includes:
    • Voice name
    • Provider / model family (so you know which LLMs it pairs with)
    • Playback controls to preview the voice
    • A Set as default action
  • A Create button (top-right) for adding a new voice clone.
  • Search and pagination across the full library.
Voices list
Switching the LLM provider in the chat composer may filter the available voice list. For example, Gemini voices appear when a Gemini model is active, and OpenAI Realtime voices appear when an OpenAI Realtime model is active.

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Clone a voice

1

Click Create

Press + Create in the header. The Add voice dialog opens.
Add voice modal
2

Pick the language

Select the language the voice will primarily speak (English, French, German, Spanish, Portuguese, etc.).
Voice clone language picker
3

Upload a clean reference recording – or record one

You can either Upload File (a short, mono audio file up to 10 MB) or Record Audio directly in the browser (up to 1 minute). For best results:
  • Keep the recording free of background noise, music, or other voices
  • Aim for natural pacing – read a short paragraph rather than a single sentence
  • Use a quality microphone and the highest-fidelity export available
Voice clone record audio
4

Name and describe the voice

Give the voice a short, descriptive name (for example Sarah – Casual) and add a description of the voice characteristics. This is what appears in pickers throughout Aivah.
5

Add to my voice

Click Add to my voice. The new voice enters processing. Once processed, it shows up in the list and can be selected wherever a voice can be picked.

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Use a voice

Voices can be selected in three places:
  1. Chat composer pills – the voice pill in New chat or in the configuration pop-over for an existing conversation.
  2. Preferences modal (palette icon in Avatar chat) – set the voice your avatar speaks with.
  3. Integration configuration – Telephony and Channels both expose a voice picker so calls or channel messages use the right voice.

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Default voice

Mark a voice as your default to pre-fill the picker every time you start a new conversation. You can change the default at any time from the Voices page.

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Best practices

  • Cleanly trim recordings – background noise during the training clip is reproduced in the clone.
  • Match accent and language – clone voices reproduce the linguistic patterns of the source.
  • Test before publishing – preview the clone in the Playground before assigning it to a shared agent or a phone number.
  • Pair voice and LLM – some voice families are only available with specific LLM providers; if a voice disappears, switch the LLM back to the matching family.