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What is a Knowledge Agent?

A Knowledge Agent is a specialized AI assistant powered by your custom knowledge base. It combines Aivah’s conversational capabilities with your specific content, documents, and information to provide accurate, contextual responses. When you add content to your agent, Aivah automatically trains it, making your information immediately available for user interactions.

Custom Knowledge

Automatically trained agents with your documents, URLs, and text content

Real-time Interaction

Enable live, conversational experiences with instant responses

Multi-modal Support

Handle text, images, and multimedia content based on your plan

Flexible Deployment

Share via links, embeds, or integrate into your applications

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Key Benefits

Your agent becomes an expert on your specific content, providing accurate answers based on your knowledge base rather than general information.
24/7 availability means your knowledge is accessible whenever users need it, without human intervention.
Handle unlimited simultaneous conversations without adding staff or resources.
Ensure consistent, accurate information delivery across all interactions.

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Common Use Cases

  • Customer Support: Answer FAQs and provide product information
  • Internal Knowledge: Help teams access company procedures and documentation
  • Educational Content: Create interactive learning experiences
  • Sales Support: Provide product details and answer prospect questions
  • Content Presentation: Transform documents into interactive experiences

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Getting Started

Ready to create your first Knowledge Agent? Follow these steps:
  1. Understand Agent Types - Choose the right type for your needs
  2. Create Your Agent - Set up and configure your agent
  3. Add Knowledge - Upload your content (automatically trained by Aivah)
  4. Configure Settings - Set up real-time features and behavior
Once you create your agent and add content, you can always expand its knowledge using the Add content button in your agent settings - Aivah will automatically retrain it with any new information you provide.