> ## Documentation Index
> Fetch the complete documentation index at: https://opinionai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help from the Aivah team when you need it

# Support Options

Need assistance with billing, integrations, or agent behavior? The **Support** page provides the direct channels to reach our team.

## Email Support

* Contact us at **[aivah@opinionai.ai](mailto:aivah@opinionai.ai)** for help with technical issues, account questions, or feedback.
* Include relevant context (workspace name, agent URL, screenshots) so we can respond faster.

## Recommended Information to Share

* **Subject**: Brief summary of the issue (e.g., “Credits balance not updating”).
* **Description**: What you expected vs. what happened, plus recent changes you made.
* **Attachments**: Screenshots, error logs, or invoices if the question relates to billing.
* **Priority**: Let us know if this is blocking production use so we can triage accordingly.

## Self-Service Resources

* Review the [Documentation tour](/platform-setup/documentation) for guided onboarding.
* Explore the [Insights](/insights/overview) module to diagnose usage, leads, and call activity.

We’re here to help—drop us a note at **[aivah@opinionai.ai](mailto:aivah@opinionai.ai)** and the team will follow up promptly.
